Terms and Conditions

Terms and Conditions

Last updated: 10/14/2026

These Terms apply to the email and text message programs run by Kakes Wellness LLC doing business as Kos Physiotherapy and Wellness ("Kos," "we," "us," "our"), located at 4420 Drew Ave S. Ste A, Minneapolis, Minnesota. By signing up, you agree to these Terms.

1. What you're signing up for

When you request our free guide or other resources, you may choose to receive:

  • Emails with the resource you requested, pelvic health education, tips, updates about our services, events, workshops and offers.

  • Text messages with links to resources you requested, reminders, educational content, updates and promotional offers.

2. Text message program

  • Program name: Kos Physiotherapy and Wellness Updates

  • Message frequency: Varies. [Example: up to 4 messages per month.]

  • Cost: Message and data rates may apply, based on your mobile plan.

  • To stop: Reply STOP at any time. You'll get one final message confirming you've been unsubscribed, and no more texts after that unless you sign up again.

  • For help: Reply HELP, or contact us at dr.kristen@kosphysio.com or 612-662-2773.

  • Carriers: Mobile carriers are not responsible for delayed or undelivered messages.

  • Consent is not required to buy: You do not need to agree to texts to purchase any service from us.

  • Your number: You confirm you are the account holder or authorized user of the phone number you provide. If you change or give up that number, please text STOP first.

3. Email program

You can unsubscribe at any time with the "unsubscribe" link at the bottom of every email, or by replying and asking us to remove you. We'll process requests within [10] business days.

4. Educational content only, not medical advice

The guides, emails, texts, videos and exercise routines we send are for general education only. They are not medical advice, diagnosis or treatment, and they do not replace an evaluation by a licensed healthcare provider.

Signing up, reading our content or replying to our messages does not create a provider-patient relationship with Kos Physiotherapy and Wellness or any of our clinicians.

Talk to your healthcare provider before starting any new exercise program, especially if you are pregnant, postpartum, recovering from surgery, or have pain or a medical condition. Stop any exercise that causes pain, dizziness, or other symptoms and seek care. Results vary and are not guaranteed.

If you are having a medical emergency, call 911.

5. Replying to our messages

We may ask you to reply to emails or texts (for example, to tell us what made you download a guide). Please do not send detailed health information, medical records or anything urgent by email or text. Email and text messaging are not fully secure. Anything you choose to share may be used to send you more relevant content.

6. Your information

We collect the name, email address and phone number you provide, and basic information about how you interact with our emails and texts (such as opens and clicks). We use it to send you the resources you requested and our communications.

We do not sell your personal information. We do not share your phone number or text opt-in consent with third parties for their own marketing. We may use trusted service providers (such as email and texting platforms) to send messages on our behalf.

See our full Privacy Policy for details.

7. Intellectual property

All guides, routines, videos and other content we send are owned by Kos Physiotherapy and Wellness. You may use them for your own personal, non-commercial use. Please don't copy, resell or redistribute them without written permission.

8. Limitation of liability

To the fullest extent allowed by law, Kos Physiotherapy and Wellness is not liable for any injury, loss or damage arising from your use of our free content or communications. You use any exercises or information at your own risk.

Attorney note: Review enforceability and scope for a healthcare provider in Minnesota.

9. Age

Our programs are intended for people 18 and older.

10. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date will show the latest version. Continuing to receive our messages after a change means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law rules.

12. Contact us

Kakes Wellness LLC dba Kos Physiotherapy and Wellness 4420 Drew Ave S. Ste A, Minneapolis, MN 55410 dr.kristen@kosphysio.com 605-366-1188